Head of Engineering Operations

PURPOSE

This position is responsible for managing day-to-day engineering operations across unit-level hospitality asset s . The incumbent ensures the smooth functioning of all technical systems, regulatory compliance, preventive maintenance, energy efficiency, and team performance. The role also contributes to guest satisfaction and operational excellence through strategic planning, training, and disciplined execution of engineering processes at the unit level.

KEY ORGANIZATIONAL RELATIONSHIPS

Reports to : Business Head | VP-Engineering

Reporting Roles : Asst. Manager, Sr. Engineer, Engineer, Sr. Shift Engineer, Shift Engineer, Sr. Technician, Technician, Operator

Interacts with :

External – Members / Guests, Vendors, Consultants, Service providers, Authorities

Internal - Managers, Supervisors, Staff and Contractual Staff

KEY RESPONSIBILITIES

Driving Operational Excellence

• Lead day-to-day engineering operations, ensuring smooth functioning of all systems and guest comfort.
• Implement preventive and routine maintenance schedules for electro-mechanical and civil infrastructure.
• Monitor utility consumption (HLP), ensure energy efficiency, and maintain CAM cost discipline.
• Ensure timely renewal of statutory licenses, upkeep of machine rooms, and adherence to engineering SOPs.

Applied Learning

People Management

Business & Financial Acumen

Leadership & Executive Presence

Occupational Health & Safety Responsibilities

implement corrective / preventive actions.

QUALIFICATIONS

B.E. / B-Tech in Electrical or Mechanical Engineering

WORK EXPERIENCE

8-10 years of relevant experience in hospitality or real estate engineering operations