B2B Operations

Key Responsibilities : 1. Order & Platform Operations

Manage end-to-end order processing across Shopify and Unicommerce.

Ensure smooth order flow, timely dispatches, and quick issue resolution.

Coordinate with courier partners and customer support to resolve delivery exceptions or delays.

2. Inventory & Warehouse Management

Oversee inventory planning, inwarding, and audits across multiple platforms : Shopify (D2C), Amazon, Myntra, Nykaa, and Tira.

Maintain 99%+ inventory accuracy across platforms by ensuring timely inwarding and reconciliation.

Track daily movement of goods, and proactively identify and resolve discrepancies between warehouse stock and online listings.

Coordinate with warehouse partners for timely order fulfillment and stock updates.

3. Reporting & Analysis

Maintain and update Excel-based dashboards for :

Daily inventory and sales movement

Vendor delivery status

D2C dispatch reports

Platform-wise performance metrics

Share regular reports with internal teams to support demand forecasting and operational planning.

Qualifications : 1–3 years of experience in E-commerce operations, preferably in a D2C or FMCG brand.

Strong proficiency in Excel (pivot tables, VLOOKUPs, dashboards).

Detail-oriented with a proactive, problem-solving mindset.

Apply at shreya.mallick@foxtale.in