Senior Manager - Billing & Dispute Resolution

KEY RESPONSIBILITIES :

• To ensure timely invoicing and submission of invoices as per clients required format.
• To ensure that the Invoicing SOPs are in place along with the invoice submission requirements for all clients.
• To provide timely resolution to clients corresponding to billing disputes raised by them.
• To focus on automation of manual tasks and increase the billing efficiency & accuracy.
• To build in a logical approach for resolving the source of billing issues and streamline the process.
• To streamline the end to end invoicing process for faster realization of invoices.
• Responsible for managing & coordination with billing, collections, dispute resolution and tax teams and internal stakeholders for the information.
• Ability to resolve statutory audit, internal audit and tax audit queries
• Assisting team members in training and knowledge enhancement

EXPERIENCE :

FUNCTIONAL SKILLS :

BEHAVIOURAL SKILLS :

Skills Required

Ms Excel, Communication Skills, Logistics, Integrity