Utility Billing Analyst

Get to Know Us :

Headquartered in Texas, CG Infinity is one of the fastest growing software service companies in the region with 300+ strong team members in Dallas, Houston, Albuquerque, Little Rock and New Delhi, India. The company offers solutions that are tailored to the needs of individual clients utilizing expertise in customer experience & CRM, application development & integration, production support & quality assurance, and data analytics & AI. CG Infinity's mission is to grow talent and develop life-long relationships with its customers. The company has been featured on INC 5000 and The Best Places to Work in recent years.

Website : http : / / www.cginfinity.com | https : / / www.linkedin.com / company / cginfinityinc /

Company size : 201-500 employees

Headquarters : Dallas, Texas

Founded : 1998

Our Culture :

Our people-first approach to technology offers best-in-class service and success rates. Here are some of the main services that we offer at CG Infinity : Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI.

About the Role :

We're looking for a Billing Analyst who would be responsible for managing and ensuring the accuracy of invoicing and billing processes.

Key Responsibilities :

• Analyze billing data to identify billing issues and trends
• Investigate billing discrepancies and work with other departments to resolve issues
• Recommend process improvements to ensure accurate and timely invoicing
• Collaborate with other departments to ensure accurate and timely reporting and analysis
• Develop and maintain relationships with internal and external stakeholders, including customers and service providers
• Generate and distribute billing reports, statements, and invoices
• Provide excellent customer service to customers and other stakeholders
• Maintain accurate and complete billing records and documentation
• Assist with other accounting and finance functions as needed

Qualifications :

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Skills Required

Analytical Skills, Microsoft Excel