Support Analyst, Finance Systems

A Support Analyst in Finance Systems provides technical and functional support for financial systems, ensuring they function efficiently and accurately. This role involves troubleshooting issues, managing master data, and collaborating with finance and IT teams to improve systems and processes. They also play a crucial role in user training and support, ensuring users can effectively utilize the financial systems.

Key Responsibilities :

Troubleshooting and Support :

• Resolve technical issues and user queries related to the financial systems, often using service management systems like Zendesk.

Master Data Management :

System Improvement :

User Training :

Data Integrity :

Process Support :

Collaboration :

Skills Required

Data Privacy, Support Analyst, Financial Analyst