Garage Allocation Expert

Garage Allocation Expert

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We are seeking a highly skilled Garage Allocations Associate to join our team.

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As a key member of our team, you will play a vital role in ensuring every booking is allocated to the best available garage and minimizing customer and garage cancellations.

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To succeed in this challenging role, you will need to have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

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Responsibilities include :

• Assigning customer bookings to garages within our network.
• Communicating with customers whenever a booking needs to be rescheduled to avoid cancellations.
• Frequently checking in with our garage network to understand their availability.
• Providing customers with updates in advance of their bookings.
• Flagging issues with garages to our Account Management team.