We are a dynamic real estate advisory and property management company dedicated to providing exceptional service to our clients. As we expand our operations, we are looking for a proactive and communicative individual to join our team as a Customer Service Executive.
Key Responsibilities :
- Handle inbound and outbound client calls, addressing inquiries and providing information on properties.
- Follow up on leads generated through social media platforms.
- Schedule property viewings and coordinate with clients.
- Maintain accurate records of client interactions and transactions.
- Provide exceptional customer service, ensuring client satisfaction.
Desired Skills & Qualifications :
Fluency in English, Hindi, and Bengali is mandatory.Excellent communication skills.Strong interpersonal skills with a customer-centric approach.Basic proficiency in MS Office and CRM software.Ability to multitask and work in a fast-paced environment.Prior experience in customer service or real estate is a plus but not required.Why Join Us
Competitive salary with performance incentives.Opportunities for professional growth and development.Supportive and collaborative work environment.Training and mentorship provided.Skills Required
Fluency In English, crm software