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Desktop Support Engineer
Care infotechSurat, Gujarat, India6 hours ago
Job descriptionYou possess a Degree / Diploma in Computer Science, Engineering or related field. You have at least 1 year experience, ideally within a IT Security or Network Engineer / Systems Engineer role. You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes. You have working knowledge of troubleshooting, hardwar, desktop support, IT Support, computer hardware and computer repair You are a strong team player who can manage multiple stakeholders You are a strong networker & relationship builder You possess strong analytical skills and are comfortable dealing with numerical data Work within a company with a solid track record of success Work alongside & learn from best in class talent Leadership Role
We are looking for a skilled and customer-focused Desktop Support Engineer to provide technical support to users. The candidate will be responsible for diagnosing and resolving hardware and software issues, maintaining systems, and ensuring smooth day-to-day IT operations.
The Role
You will be responsible for :
- Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.
- Developing and implementing security framework, policies, processes / procedures and guidelines.
- Maintaining security subject-matter expertise and keep abreast of best practices & trends.
- Managing vulnerability assessment.
- Oversight & resolution of security incidents.
- Designing, maintaining and supporting the network infrastructure.
- Monitoring system performance and ensuring reliability and availability.
- Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
- Providing Level 2 support and troubleshooting as and when required.
Ideal Profile
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Desktop Support Engineer • Surat, Gujarat, India
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