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NAMO Professional
NAMO ProfessionalBlue Star • Thane
NAMO Professional

NAMO Professional

Blue Star • Thane
3 days ago
Job description
  • Primary responsibility of a key account manager is to enhance AMC + retrofit business and customer delight of existing and new Key accounts and then supported with the listed below additional responsibilities :
  • Building and maintaining relationships : Establishing strong, trust-based relationships with key clients to ensure satisfaction and retention.
  • Business Development : Identifying new business opportunities and potential clients within the target market segments. This includes prospecting, networking, and building relationships to expand the client base.
  • Client Acquisition : Leading the process of acquiring new clients by presenting the companys investment products and services effectively. This involves understanding client needs, conducting presentations, and negotiating terms to secure new accounts.
  • Relationship Management : Building and maintaining strong relationships with existing clients to ensure satisfaction, retention, and potentially upselling additional products or services.
  • Sales Strategy Development : Developing and implementing sales strategies and tactics to achieve sales targets and objectives set by the company. This includes setting sales goals, forecasting sales projections, and monitoring performance metrics.
  • Cross-functional collaboration : Working closely with sales, marketing, customer support, and other departments to meet client needs effectively.
  • Negotiation and contract management : Handling negotiations, contracts, and pricing discussions to maximize profitability while maintaining client satisfaction.
  • Forecasting and reporting : Forecasting sales and revenue targets from key accounts and providing regular reports to management on account status and performance.
  • Problem-solving : Addressing any issues or concerns raised by key clients promptly and effectively, acting as the main point of contact for conflict resolution.
  • Customer advocacy : Acting as a customer advocate within the company, ensuring that client feedback is heard and acted upon to continuously improve products and services.
  • Risk management : Identifying potential risks within key accounts and developing strategies to mitigate them, ensuring long-term stability and growth.

    • Key Responsibilities :

    • National accounts
    • Key Accounts
    • Revenue Generation

      • Skills Required

      Relationship Management, investment products, Networking, Contract Management, Conflict Resolution, Customer Support, Risk Management

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    NAMO Professional • Thane

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