We are looking for customer-focused individuals to implement UKG Ready HRMS / Payroll offering. As a Senior Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide excellent customer service. Candidates will also possess a general knowledge of payroll concepts and regulations and be comfortable working in a fast-paced, exciting environment.
Duties and Responsibilities :
- Leveraging your Payroll knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs
- Working cross-functionally and amongst a team on new customer implementations
- Acting as the subject matter expert for clients on the Ready product
- Staying up to date on the latest product features and functionality
- Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization
- Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready
- Proactively communicate with customers and UKG Project Team members to keep them apprised of project status, mitigating and providing solutions for process or product related issues.
- Utilizing critical thinking and problem-solving strategies to complete tasks Completing project milestones by due dates and keep project tracking tool updated on a weekly basis.
- Creating & build custom reports within product
- Contributing to team objectives that may have impact on the area / group
- Informally mentoring peers based on expertise
Basic Qualifications :
5+ years’ experience implementing Payroll products / systems Workforce Ready / SAP HCM / People soft / ADP HCM)BS / BA degree or equivalent experienceDemonstrated ability to troubleshoot technical issuesPreferred Qualifications :
SHRM, FPC, CPP certificationMicrosoft Excel skills (VLookup, pivot tables, formulas)Experience in payroll with UKG Ready / / SAP HCM / People soft / ADP HCM)Excellent communication and consulting skillsAbility to work in a fast-paced team environment