Network Engineering Senior Engineer

Overview

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet

Job Title : Network Engineering Senior Engineer

Location : Chennai

Work Type : Hybrid

Position Description

• The Contact Center Solutions Engineer, specializing in Call Recording, Speech Analytics, and Dialer Technologies, will be instrumental in the planning, implementation, and ongoing support of our enterprise contact center solutions.
• This role will focus specifically on the Nice CXone Contact Center as a Service (CCaaS) solution, the Verint cloud platform for call recording and speech analytics, and our integrated auto dialer solution, serving all global client and Client's Motor contact centers.

Key Responsibilities

Skills Required

Experience Required

Experience Preferred

Education Required

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Skills Required

speech analytics, call recording