This job offer is not available in your country.
(3 Days Left) Customer Success Associate
BHIVE WorkspaceBandra, Maharashtra, India10 days ago
Job descriptionBuild and maintain strong relationships with clients by providing personalized service and solutions. Support the creation of engagement strategies to enhance client retention and loyalty. Gather and analyze client feedback to identify areas for improvement. Collaborate with the sales and operations teams to address client concerns and enhance service delivery. Maintain accurate records of client interactions and updates in the CRM system. Assist in preparing client success reports and presentations. Identify opportunities for upselling and cross-selling BHIVE’s products and services. Communicate value propositions effectively to meet client requirements. Conduct research to understand client industries, challenges, and trends. Provide actionable insights to the team to improve the customer experience. Fresh graduate with a bachelor's degree in commerce, Business Administration, or related fields. Basic understanding of customer success principles and practices. Proficiency in MS Excel and MS Office; familiarity with CRM tools is a plus. Strong communication, problem-solving, and interpersonal skills. Positive attitude and eagerness to learn. Excellent organizational and multitasking abilities. Empathy and a customer-focused mindset. Self-motivated and proactive in identifying solutions. Ability to thrive in a fast-paced and dynamic environment.
Role Overview : We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional customer experiences.
Key Responsibilities :
Client Onboarding & Engagement :
- Assist in onboarding new clients, ensuring a seamless transition and setup process.
- Conduct regular check-ins with clients to understand their needs and provide proactive support.
- Help resolve client issues promptly, ensuring a high level of satisfaction.
Relationship Management :
Customer Success Support :
Upselling & Cross-Selling :
Market Research & Insights :
Qualifications :
Skills :
Create a job alert for this search
Associate • Bandra, Maharashtra, India
Related jobs
Please complete the following : .Math / Logic Quiz (https : / / forms.Onboarding Experience Questionnaire (https : / / forms.
Send your resume with a cover letter.Applications without the above will not be cons...Show moreLast updated: 6 days ago
![[Apply in 3 Minutes] Associate Director - Customer Experience Strategy](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Truemeds)
Branch Overview : Branch delivers world-class financial services to the mobile generation.With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious com...Show moreLast updated: 30+ days ago
But the base location of the role holder has to be either Hyderabad.Driving customer advocacy, you will assist clients to realize value from BrowserStack’s product portfolio, and help them use our ...Show moreLast updated: 5 days ago
- Promoted
Customer Success Manager
SignzyMumbai, Maharashtra, India Customer Success ManagerLocation : Mumbai, Pune, and Navi MumbaiRole Type : HybridKnow Us Better : Signzy is a digital trust system.
We provide identification, background checks, forgerydetection and co...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Executive
TruNativMumbai, Maharashtra, India At TruNativ, we’re redefining the way India thinks about nutrition.Health isn’t just about recovery or aging it’s about living at your peak, every single day.
The shift is happening : from addressing...Show moreLast updated: 2 days ago
- Promoted
SAP SuccessFactors Onboarding
LTIMindtreeMumbai, Maharashtra, India Key Responsibilities Engage with clients to analyze their recruitment and onboarding processes and identify how SAP SuccessFactors can enhance these functions Lead and participate in the implement...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager
AltudoMumbai, Maharashtra, India Be part of a high-growth digital and customer experience consulting firm that is growing by over 50% in the last year and is forecasting growth of 50% year on year in the next two years.Altudo Rain...Show moreLast updated: 16 days ago
- Promoted
Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)
iCare Softwarethane, maharashtra, inRemote
- Promoted
Customer Success Engineer
CleverTapMumbai, Maharashtra, India As a Customer Success Engineer, you will be the first point of contact for any technical and / or non technical issues that the customers face with our product.
This role involves debugging technical ...Show moreLast updated: 3 days ago
- Promoted
Customer Success Manager
PraanMumbai, Maharashtra, India Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions.We are focussed on delivering outstanding customer experiences and building strong, long-la...Show moreLast updated: 30+ days ago
- Promoted
[Apply in 3 Minutes] Associate Director - Customer Experience Strategy
TruemedsMumbai, Maharashtra, India We are looking for someone passionate about improving how customers experience our brand across all touchpoints.This role will focus on identifying pain points, designing solutions, and driving ini...Show moreLast updated: 7 days ago
Customer Success Associate - 6 Months Contract
Branch InternationalMumbai (Hybrid), Maharashtra, INQuick Apply
- Promoted
Customer Success Executive
StarApps Studiomumbai city, maharashtra, in Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM).StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plu...Show moreLast updated: 21 days ago
- Promoted
Insidea - Customer Success Manager
InsideaMumbai, India Company : At INSIDEA, we are a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions.Our diverse ser...Show moreLast updated: 12 days ago
- Promoted
Associate Director - Customer Experience Strategy
TruemedsMumbai, Maharashtra, India We are looking for someone passionate about improving how customers experience our brand across all touchpoints.This role will focus on identifying pain points, designing solutions, and driving ini...Show moreLast updated: 25 days ago
- Promoted
B2B Client Success Associate
AmahaMumbai, Maharashtra, India Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr.
Neha Kirpal, a social entrepreneur and global ment...Show moreLast updated: 2 days ago
- Promoted
BHIVE - Customer Success Specialist
BHIVE WorkspaceMumbai, India About the Role BHIVE is seeking an experienced and dynamic Customer Success Specialist to join our growing team.This mid-level role is ideal for professionals who hav...Show moreLast updated: 20 days ago
- Promoted
Revenue Operations Associate
Scrut AutomationKalyan-Dombivli, IN Job Title : Revenue Operations Associate.Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to buil...Show moreLast updated: 6 days ago
- Promoted
Associate Director - Customer Success - SaaS
Talent ProMumbai, India Responsibilities : - Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.Serve as the primary point of contact for strat...Show moreLast updated: 5 days ago
- Promoted
Customer Success Associate
BHIVE WorkspaceBandra, Maharashtra, India We are seeking a motivated and detail-oriented.This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retentio...Show moreLast updated: 20 days ago
- Promoted
Associate - Customer Experience
The Souled StoreMumbai, Maharashtra, India About Us : The Souled Store is one of India’s fastest-growing youth-focused lifestyle brands.Founded in 2013 as a homegrown Indian brand, we have become one of the largest online merchandising platfo...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Lead - Hyderabad (Remote)
BrowserStackthane, maharashtra, inRemote
- Promoted
- New!
Apply in 3 Minutes! Customer Success Manager
PraanMumbai, Maharashtra, India About Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions.We are focussed on delivering outstanding customer experiences and building st...Show moreLast updated: 1 hour ago