Product Manager - Quality Solutions

Qualification : B.Tech +MBA preferred

Experience : 5+ years in pharma manufacturing and quality in consulting firm

• Hands on experience in implementing, managing and building Digital Quality Solutions (ex : LIMS, Empower, LMS, etc.) in Pharmaceutical industry
• Interact with the business to understand business requirements and document the project scope including conceptual design solutions.
• Map business processes and propose recommendations for process automation and optimization wherever applicable.
• Interact with the quality team for the transformation of the current manual operations to digital by using latest technologies.
• Responsible for executing tasks and producing deliverables as outlined in the Project plan.
• Responsible to coordinate and support for project phase activities at rollout sites as per defined in rollout validation plan.
• Responsible for contributing to overall project objectives and specific deliverables.
• Responsible for review of validation documents.
• Responsible for preparation and review of risk assessment and control activities.
• Work with architects and business partners to identify technical solutions and business process improvements that are in line with IT and business needs.
• Interact with end users and solution provider to develop system design specification and functional specifications wherever applicable.
• Identify, track, manage and mitigate project risks / issues, manage scope and for change follow change management process.
• Work with business partners, internal team to work on any hardware / software procurement as per the project resources.
• Preparation of relevant SOP's and coordinate with respective department to revise the SOP if required.
• Analyzing the system issue in Quality Solutions (LIMS, Empower, LMS, etc.) applications to escalate with business partners and get it resolved along with necessary documentation review.
• Ensuring the compliance to procedures for all the activities in GxP relevant systems.
• Acting as SME for technical aspects related to functionalities for Quality Management applications.
• Responsible to analyzing the issue and query raised by end user or any system bug observed in running application.
• Responsible for review and confirmation of release note send by vendor for any issues or requirements.
• Responsible to support for evaluation, verification and testing of any patch updated in the application.
• Responsible for training to the concern team members related to Quality Applications (ex : LIMS, Empower, LMS, etc.) application and relevant SOP's.
• Responsible for testing, followed by operational qualification for application changes.
• Responsible for active participation in executing validation activities such as IQ, SAT and UAT at rollout sites.
• Responsible to support for Master Creation.
• Responsible for the support of application during inspections, Internal & External Audits.
• Overall project deliverable – scoping, project planning, requirements document, proposal and other requisite documents.
• Identify, track, manage and mitigate project risks / issues, manage scope and for change follow change management process.
• Responsible to plan, execute and coordinate for the user trainings.
• System Administration for the respective applications for the User Account Management, System Maintenance and System Upgrades.
• Application health / performance check as per the recommendations from the business partners.
• Responsible to execute any other work assigned by reporting manager / HOD as per the need in the assigned role.

Skills Required

Risk Assessment, empower , Lms, System Maintenance, System Administration, Lims