Job Description
RESPONSIBILITIES
A. General
- The Architect Global Data Center & Cloud Services is responsible for design, architecture and integration of IT Infrastructure and services this includes but is not limited to : Server hardware, storage hardware, Cloud, server virtualization infrastructure, and related software and compliance solutions. Design and standards decisions are coordinated with Global Architecture team in order to ensure compliance and compatibility with company global infrastructure standards, capacity requirements and alignment with strategic business objectives. Architect Global Data Center & Cloud Services is also responsible for deployment, high-level administration and L3 support of hardware as well as software systems and services.
B. Specific
DUTIES STANDARDS
Design & Service Ownership for DataCenter & Cloud infrastructure.Evaluate and design technology and implement new IT services (including changed to existing IT products) following IT roadmaps and business-aligned strategy.Architect solution for new technology demand following a building block concept aligned with TOGAF methodology.Develop, own and execute roadmaps for and Data Center & Cloud services.Act as Subject Matter Expert for data center & cloud servicesMentor, coach and develop local and operational IT teams about technology and IT standards.Develop, deploy and maintain IT Standard Operating Environment (SOE) consisting from hardware and software products and services.Maintain integrity and compliance of IT environment.Facilitate migrations, software rollouts and lifecycle replacements.Respond to Service Desk activities related to Infrastructure & Operations (including Incidents, Requests, Changes, Problems, etc.).Follow and support development of ITIL aligned pest practices and service management processes for Incident Management, Request Fulfilment, Problem Management, Change Management, Asset Management, etc.Act as subject matter expert and escalation contact for Data Center & Cloud and End User Compute services.Resolve assigned tickets in timely and professional manner.Offer technical assistance and guidance to other members of the organization.Document all updates, changes and relevant information in corporate IT Service Management tool. Develop and implement policies and procedures.Identify, create, publish and communicate standard operating procedures (SOPs) for assigned technology areas.Develop, maintain and update documentation of architecture, IT products and services.Create and maintain Disaster Recovery plans for services owned and represented by assigned functions / technology domains.Cooperate with production teams to ensure secure and sustainable operation.Communicate and changes and / or updates of IT environment to management and employees in a timely manner. Project and demand management for Infrastructure & Operations.Lead, coordinate and execute technology demand and project portfolio for Data Center & CloudEnsure delivery of all assigned initiatives. Manage resources, time, budget, benefit and risk. Address, mitigate and seek approval for any deviations.Develop and maintain project plans, project updates and related documentation.Communicate updates and report to steering committees in a timely manner.Identify, evaluate and request operational and investment budgets for assigned technology areas. Follow the approval process for projects and initiatives.Required Technical / Functional Competencies
KNOWLEDGE : Required Desirable
Microsoft certification (MCSE or equivalent), Azure Solutions Architect Expert; other vendor certifications a plus (Nutanix, VMWare, etc.).ITIL Foundation certificationGood knowledge on AWS,Azure,GCP.Technical expertise in Microsoft Windows Server product portfolio (incl. OS, System Center, IIS, SQL, Exchange, DFS, etc.).Working experience with cloud and data center products (incl. Microsoft, Amazon and others).Strong understanding of virtualization platforms and architectures (incl. VMWare, Citrix, Microsoft and Nutanix).Experience within end user hardware, peripherals and software.Knowledge of manufacturing systems and understanding of Operational Technology IT architecture.Hands-on and working knowledge of Active Directory, ADFS, DHCP, DNS, server and network hardware.Hand-on knowledge over hypervisor like ESXi, Acropolis, Azure Stack, Storage space directAble to independently manage multiple priorities and demandsStrong verbal and written communications and presentation skills.Demonstrated documentation skills and disciplined approach to recurring activities.Strong customer service orientation.Demonstrated problem determination, analysis and resolution skills.Certification on Microsoft, AWS , VMware, Nutanix will be add on.Proven track record for successful execution and delivery of programs and projects.Demonstrated ability to document assigned work in a timely manner.Flexible and adaptable personality.Strong team player able to coach and develop other team members.QUALIFICATIONS
Education Level : Bachelor degree.Education Program : Computer Science or related degree.Professional Registrations and Certifications :ITIL Foundation certification.
Minimum 10 years’ experience in similar function in global, multi-national enterprise
Language Requirements : English; Spanish or Portuguese are a plus.EXPERIENCE :
Minimum 13 years working experience in managing a complex and heterogeneous IT architecture of aglobal multinational.
BS, Computer Science or related degree; alternatively equivalent working experience may qualify.Required Behavioral Competencies
Accountability :
Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible.Agility :
Works with a diverse set of situations, people and groups and adapts and motivates self and team to thrive in changing environment.Collaboration :
Reaches out to others in team to ensure connections are made and team members are working together.Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration.Customer Focus :
Engages in executive customer discovery to predict future needs of customers and drives customer relationships with a long-term focus and takes actions to enhance customer loyalty.Communication :
Communicates and presents complex ideas, information, and data to multiple, broad, and demanding stakeholders internal and / or external to the Organization.Helps others communicate better with their audience. Demonstrates honest, direct, and transparent communication and facilitates conversations within the team and its close collaborators.Drives Results :
Proactively seeks challenging and differentiated opportunities and drives and motivates team members to take on more responsibility.Resolves Conflict :
Balances the business interests of all stakeholders and manages any conflicts offering mutually beneficial options.Certifications
AZ-305 : Designing Microsoft Azure Infrastructure SolutionsAWS - SAP-CO2 : AWS Certified Solutions Architect ProfessionalGoogle Cloud ArchitectOracle Cloud Architect ProfessionalGood to Have : ANS-C01 : AWS Certified Advanced Networking - SpecialtyTOGAF V2 Certification At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles
Flexible work arrangements, Free spirit, and emotional positivityAgile self-determination, trust, transparency, and open collaborationAll Support needed for the realization of business goals,Stable employment with a great atmosphere and ethical corporate culture