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Client Relationship Manager (IT Recruitment)

Client Relationship Manager (IT Recruitment)

HARPPune, Republic Of India, IN
21 days ago
Job description

Account Manager – IT Recruitment (Client Delivery & Stakeholder Management)

📍 Location : Bhumkar Chowk, Tathawade, Pune

🧭 Experience Range : 7 – 12 Years

🏢 Work Mode : On-site (No Remote Option)

About HARP Technologies and Services Pvt. Ltd.

HARP Technologies and Services Pvt. Ltd. is a leading IT staffing and recruitment organization delivering high-quality talent solutions to top MNCs. We specialize in strategic technology hiring , providing clients with best-in-class delivery, reliability, and innovation .

As we continue to grow, we are seeking a seasoned Account Manager to lead recruitment delivery, manage client relationships, and drive business performance through strategic talent acquisition.

Role Summary

The Account Manager – Recruitment will act as the strategic owner of client relationships, managing approximately 20+ client POCs , driving end-to-end recruitment delivery , and ensuring revenue and performance goals are achieved.

This role blends leadership and individual contribution , requiring the ability to lead a team of IT recruiters while also taking ownership of key hiring mandates when needed.

Key Responsibilities

✅ Client & Stakeholder Management

  • Serve as the primary point of contact (POC) for all client requirements, communications, and escalations.
  • Manage end-to-end stakeholder relationships — both external (clients) and internal (delivery, HR, and management teams).
  • Ensure client satisfaction through timely delivery, responsiveness, and consistent service excellence.
  • Understand client business objectives and workforce needs to plan effective recruitment strategies.

✅ Revenue & Delivery Management

  • Manage complete requirement-to-delivery lifecycle for assigned clients, ensuring timely closures and offer conversions .
  • Achieve monthly and quarterly billing / revenue targets through effective client farming and delivery management.
  • Track and analyze performance metrics, including submission-to-closure ratios, billing, and recruiter productivity.
  • Forecast hiring demands and resource requirements to ensure business continuity and growth.
  • ✅ Team Leadership & Performance Management

  • Lead and mentor a team, setting clear performance expectations and guiding them toward success.
  • Conduct weekly reviews, performance appraisals, and coaching sessions to drive results and upskill team members.
  • Build a collaborative, goal-driven, and high-performance culture aligned with business objectives.
  • ✅ Individual Contributor (IC) Role

  • Be ready to act as an Individual Contributor for critical hiring mandates as needed.
  • Execute full-cycle recruitment — sourcing, screening, interviewing, offer negotiation, and onboarding.
  • Drive niche and leadership hiring directly to support urgent or high-value roles.
  • ✅ Strategic Hiring & Market Intelligence

  • Develop recruitment strategies for niche, leadership, and bulk hiring across domains.
  • Stay updated with market trends, skill demands, and technology shifts to align hiring strategies.
  • Leverage ATS (Ceipal preferred) and data analytics to improve team performance and reporting accuracy.
  • Requirements & Experience

  • 7–12 years of experience in end-to-end IT recruitment , with at least 4 + years in account management.
  • Proven track record of achieving monthly and quarterly billing / revenue targets .
  • Strong background in client account management, stakeholder engagement, and delivery excellence.
  • Hands-on experience in niche and lateral hiring across technology domains.
  • Proficiency in ATS tools (Ceipal preferred) and performance reporting.
  • Excellent communication, problem-solving, and people management skills.
  • Ability to work under pressure while maintaining quality and timelines.
  • Bachelor’s / Master’s degree in HR, Management, or related field preferred.
  • Why Join HARP?

    At HARP Technologies and Services Pvt. Ltd., we don’t just hire talent—we build leaders.

    We offer an entrepreneurial environment where your ideas, performance, and leadership directly shape business success.

    🌟 What You’ll Gain

    ✅ Opportunity to lead client accounts for top MNCs.

    ✅ Competitive compensation with performance based unlimited incentives .

    ✅ Comprehensive health insurance coverage.

    ✅ Work with a dynamic, growth-oriented team in an empowering culture.

    Connect With Us

    For more details, please contact :

    Ms. Pratiksha Jadhav

    📞 +91 7447443281 | ✉️ pratiksha.jadhav@harp-india.com

    🌐 Company Website : www.Harp-india.Com

    🏢 Office Address : Vision One Office Tower, Phase 2, Bhumkar Chowk, Tathawade, Pune

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