City Lead Operations

Responsibilities and Ownership :

• (Things that the role cannot miss)
• Operational Management : Oversee and manage day-to-day operations of Rentomojo in Pune,ensuring smooth functioning across warehouses, logistics, and service delivery.
• Team Leadership : Lead and inspire a team of dedicated professionals, fostering a culture of collaboration, innovation, and continuous improvement.
• Customer Experience : Ensure top-notch customer experiences by maintaining service quality, resolving escalations, and addressing customer feedback promptly.
• Inventory Management : Manage inventory levels, stock movement, and timely replenishment to meet customer demands effectively.
• Process Improvement : Identify operational bottlenecks and implement process improvements for greater efficiency and cost-effectiveness.
• Vendor and Partner Management : Collaborate with vendors, logistics partners, and other stakeholders to strengthen business relationships and optimize service delivery
• Quality Control : Enforce quality standards and conduct regular inspections to ensure that our products and services meet Rentomojos high-quality benchmarks.
• Health and Safety : Promote and enforce safety protocols, ensuring a safe and secure working environment for the team and customers.

Data Analysis : Analyze operational data and metrics to make data-driven decisions, set performance targets, and drive improvements.

PREFERRED QUALIFICATIONS :

Skills Required

Inventory Management, Data Analysis, Process Improvement