ServiceNow Technical Architect-Presales-Solutioning

We are seeking a ServiceNow Technical Architect who can play a dual role driving presales activities and providing technical leadership for solution architecture. The ideal candidate is customer-facing, confident in presenting solutions, and capable of designing scalable, end-to-end ServiceNow implementations aligned with client needs.

Key Responsibilities :

Presales Responsibilities :

• Engage with customers during early conversations to understand business requirements and pain points
• Own and deliver technical presentations, demos, and solution walk-throughs to customers
• Collaborate with the sales team to craft winning proposals, solution documents, and effort estimations
• Respond to RFPs / RFIs with high-quality, scalable solution designs
• Influence stakeholders with strong storytelling and articulation of ServiceNow capabilities

Technical Architect Responsibilities :

Required Skills & Experience :

Role :   Technical Architect

Industry Type :   IT Services & Consulting

Department :   Engineering - Software & QA

Employment Type :   Full Time, Permanent

Role Category :   Software Development

Education

UG :   B.Tech / B.E. in Any Specialization

PG :   M.Tech in Any Specialization, MCA in Any Specialization

Skills Required

Servicenow, Itsm, ITOM, Presales, Solution Architecture, HRSD, Technical Architecture, Csm