Client Success Manager

About Intugine :

Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep.

Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies.

Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air / land / sea / rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs.

Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few.

Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO.

To know more, visit the website : https : / / www.Intugine.Com

Role :

We are looking for an experienced Key Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the company’s growth.

CTC - 8-10LPA

Key Responsibilities :

• Be the primary point of contact, establish and maintain long term relations with the clients.
• Prepare long-term and short-term goals and account objectives for the team
• Estimate and establish cost parameters, budgets, campaigns, and potential ROI
• Supervise account management and strategies
• Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner.
• Propose pricing models based on customer’s needs and product usage.
• Prepare proposals and detailed costing prior to negotiation with clients.
• Act as the liaison between clients and internal teams for the constant development of new products.
• Set up presentations with CXO’s to discuss technical solutions.
• Identify gaps in the overall Business and take new initiatives to bridge those gaps.

What you’ll need :