Key Responsibilities :Leadership & Guidance :Provide leadership and guidance to the quality control team in areas such as Quality Management certifications, Nonconformance management, and Root Cause Analysis.Audits & Compliance :Lead audits (e.g., Cross-site PCP, quality, and EHS audits) to assess the effectiveness and efficiency of internal controls and ensure compliance with company and business guidelines.Quality KPIs & Performance :Ensure achievement of defined quality KPIs.Ensure compliance with the Quality Management System (QMS) and internal audit systems to meet ISO 9001 requirements.Drive the ISO 9001 : 2015 certification process for new plants, including establishing a Quality Management System.Sika Management System (SMS) :Maintain and keep up to date the Sika Management System (SMS) with the support of various process owners.ISO Certification & Matrix Certification :Cooperate with regional QA to plan and implement ISO Matrix certification as a multi-site assessment for relevant ISO standards.Policy & Procedure Implementation :Ensure quality policies and procedures are followed in line with the company's Quality Manual.Inspection & Testing :Supervise the incoming raw material inspection, intermediate product inspection, and finished product testing activities across all factories.Ensure adherence to product specifications and standards.APAC QA Roadmap :Ensure local implementation of the APAC QA Roadmap.Quality Assurance Plans & Documentation :Prepare and monitor quality assurance plans, procedures, and documentation for all factories.Training & Development :Ensure training and development of quality management, assurance, and control personnel.Customer Complaints & Claims Handling :Ensure proper implementation of the Sales Force claim module to support customer complaints and claims handling.Calibration & Testing :Ensure calibration of quality control equipment across all factories.BIS Testing & Licensing :Lead BIS-related testing and licensing activities.New Packaging Development :Support the development of new packaging materials in coordination with marketing services.Statistical Process Control (SPC) :Implement statistical process control to monitor quality deviations and advise proactive actions.ERP Quality Record Maintenance :Implement and maintain data hygiene for quality records in the ERP system.Skills Required
Leadership, Team Management, Root Cause Analysis