This job offer is not available in your country.
![Director of Operations Excellence (PMO) [Only 24h Left]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Randstad%20Enterprise){kind=logo}
Director of Operations Excellence (PMO) [Only 24h Left]
Randstad EnterpriseIndia24 days ago
Job descriptionLead and manage multiple concurrent projects, ensuring alignment with client objectives and Randstad's strategic goals. Manage and develop project and operational excellence contributors in a matrixed-reporting environment, developing skill in comprehensive project lifecycle management, business process support and OpEx. Develop, implement and track robust reporting mechanisms and KPIs to monitor progress, identify potential risks, and ensure transparency. Facilitate cross-functional collaboration with support teams (e.g., training, audit) to ensure initiative alignment and accountability. Build and maintain strong relationships with Google and internal teams, fostering collaborative partnerships for account-wide success. Effectively communicate project progress and insights to both internal and external stakeholders, ensuring alignment with Randstad leadership’s perspective. Confidently represent Randstad as a strategic partner to Google, showcasing our value, commitment, and the positive impact of our partnership. Business related postgraduate qualification or equivalent relevant business 7-10+ years of related Project Management, Operational Excellence and operational leadership and demonstrated successes within a complex organization, RPO / BPO Preferred 5+ years of experience managing and directing professional PMO / OpEx teams within a client service role LEAN Six Sigma Certified (Black Belt+ Preferred) MBA preferred in related field Proven experience in project management and operational excellence, preferably within a fast-paced, client-focused BPO / RPO environment. Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across teams. Ability to work independently and manage multiple priorities in a dynamic environment. Strong organizational and time-management skill Bachelors Degree in Business Management, or related field or 8-10 + years of equivalent work experience required
Roles and responsibilities :
Operational Rigor and Continuous Improvement :
- Develop a deep understanding of the accounts operational landscape, including processes, productivity metrics, and SLAs.
- Identify and analyze operational gaps, inefficiencies, and bottlenecks through data-driven analysis of key metrics.
- Conduct thorough root cause analysis by gathering information from operational leads and support teams.
- Propose and implement data-informed solutions to improve productivity, performance, and client satisfaction.
- Develop and implement strategies to address identified operational challenges, driving continuous improvement.
- Identifies & addresses inefficiencies & opportunities account-wide. Collaborates SLT, workstream OpEx and Sr PMs to drive strategic initiatives forward. Global Kaizens, continuous improvement.
- Key driver of innovation management
- Drives and tracks global productivity / efficiency gain and cost savings efforts.
Project Leadership and People Management :
Stakeholder Management :
Basic qualifications :
Preferred qualifications include :
Create a job alert for this search
Pmo • India
Related jobs
![Director of Operations [Immediate Start]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=CCS%20Global%20Tech)
- Promoted
Director of Operations
CCS Global TechIndia, India We’re Hiring : Senior Manager / Director of Operations.Remote (Working EST hours : 6 : 30 PM – 3 : 30 AM IST).Are you a strategic business operations leader ready to drive excellence in IT Services & Sta...Show moreLast updated: 6 days ago
- Promoted
Associate Director - Advanced Analytics
KMK Consulting Inc.Nagpur, IN KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
Director of Business Operations
InRhythmIndia InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy.
We bring enterprises’ most urgent, important products to market wit...Show moreLast updated: 16 days ago
- Promoted
- New!
▷ Urgent : Director of Operations Excellence (PMO)
Randstad EnterpriseIndia Operational Rigor and Continuous Improvement : .Develop a deep understanding of the accounts operational landscape, including processes, productivity metrics, and SLAs.
Identify and analyze operationa...Show moreLast updated: 10 hours ago
- Promoted
Director - RCM Operation
Nath Outsourcing Solutions Pvt. Ltd.India Director of Operations - Revenue Cycle Management (RCM).Nath Outsourcing Solutions Pvt.Full-time About Nath Outsourcing Solutions (NOS) : .
NOS is a leading provider of end-to-end solutions for the US...Show moreLast updated: 1 day ago
- Promoted
- New!
(Urgent Search) Director of Business Operations
InRhythmIndia InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy.
We bring enterprises’ most urgent, important products to market wit...Show moreLast updated: 10 hours ago
- Promoted
Operations Manager
EmbergritNagpur, IN Founding D2C Operator (Operations & Automation).We are Embergrit, a new D2C brand on a mission to build the next iconic men's grooming brand in America.
Our philosophy is "Quiet Confidence" , a blen...Show moreLast updated: 2 days ago
- Promoted
VP Operations – USA BPO / Outsourcing Services
Confidential HiresNagpur, IN You are currently working as a Director / VP of Operations for a high margin service business that can be easily replicated with a proven US Client Sales strategy and a service delivery team based in...Show moreLast updated: 3 days ago
- Promoted
- New!
Director, IMO Enablement
Standard Chartered BankIndia This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly....Show moreLast updated: 20 hours ago
- Promoted
Marketing Operations Specialist – Integrations & Automation
BrightEdgeNagpur, IN BrightEdge is the world's leading enterprise SEO and content optimization platform, trusted by over 1,700 global brands including Microsoft, Adobe, and Netflix.
Our AI-powered platform helps enterpr...Show moreLast updated: 12 days ago
- Promoted
Director / Associate Director, Commercial Analytics & Operations
KMK Consulting Inc.Nagpur, IN Director / Associate Director, Sales Operations & Incentive Compensation.KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences se...Show moreLast updated: 26 days ago
- Promoted
Director
WhiteSlips Job Management ConsultantsNagpur, IN Lead and mentor a team of data engineers and architects, fostering a culture of innovation, accountability, and continuous improvement.
Collaborate cross-functionally with product, infrastructure, a...Show moreLast updated: 6 days ago
- Promoted
Senior Operations Specialist (Home Services)
InstaServiceNagpur, IN Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional.
California, Texas, Florida, and 23 other states.We are on a mission to...Show moreLast updated: 2 days ago
- Promoted
- New!
Director of Operations (Manufacturing)
DanaherIndia This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.Are you ready to...Show moreLast updated: 20 hours ago
- Promoted
Director of Operations
Teva PharmaceuticalsIndia Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives.
It’s a mission that bonds our people across nearly 60 countr...Show moreLast updated: 5 days ago
- Promoted
Microsoft D365 FO Specialist
ExusiaNagpur, IN Job Description : D365FO Functional Specialist.We are seeking a D365 Finance & Operations Functional Specialist.Microsoft Dynamics 365FO environment.
This role is focused on driving.Finance & Account...Show moreLast updated: 5 days ago
- Promoted
Operational Excellence Lead
Patra CorporationIndia About Patra Patra Corporation is a worldwide leader in insurance back-office and account management business process outsourcing.
Patra offers a wide range of services designed to lower costs, reduc...Show moreLast updated: 30+ days ago
- Promoted
Director of Operations
PTR GlobalIndia, India PTR Global is a recognized leader in talent solutions, delivering best-in-class staffing, workforce management, and program delivery services to leading organizations across the country.We combine ...Show moreLast updated: 6 days ago
- Promoted
Director of Operations Excellence (PMO)
Randstad EnterpriseIndia Operational Rigor and Continuous Improvement : Develop a deep understanding of the accounts operational landscape, including processes, productivity metrics, and SLAs.
Identify and analyze operationa...Show moreLast updated: 30+ days ago
- Promoted
- New!
Director of Operations [Immediate Start]
CCS Global TechIndia We’re Hiring : Senior Manager / Director of Operations.Location : Remote (Working EST hours : 6 : 30 PM – 3 : 30 AM IST).
Are you a strategic business operations leader ready to drive excellence in IT Serv...Show moreLast updated: 10 hours ago