Key Responsibilities :
- Install, upgrade, integrate, administer, and configure BMC TrueSight Operations Management (10.x & later).
- Perform installation and configuration of Patrol Agents on various operating systems (Windows, RHEL, AIX, Solaris).
- Work with knowledge modules (KMs) such as Database, WebSphere, Exchange, Sentry Hardware, Sentry Monitoring Studio, OS, LOG, and URL.
- Support development and maintenance of custom KMs as needed.
- Troubleshoot and resolve Patrol Agent and TrueSight server component issues.
- Administer and configure Event Management policies for proactive monitoring and alerting.
- Work with MRLs (Management Rules Language) and custom classes for advanced monitoring
use cases.
Understand and support data center IT infrastructure components including Unix, WindowsOS, and virtualization technologies.
Collaborate with stakeholders to ensure smooth integration of monitoring Competencies :Must Have (Technical & Behavioral) :
Strong knowledge of BMC TrueSight Operations Management principles (installation,upgrades, integration, administration, configuration).
Proven experience with Patrol Agents deployment on multi-OS platforms (Windows, RHEL,AIX, Solaris).
Hands-on experience with knowledge modules (DB, WebSphere, Exchange, Sentry, OS, LOG,URL).
Ability to work with and customize KMs.Excellent troubleshooting skills for resolving monitoring-related issues.Proficiency in Event Management policy administration and configuration.Knowledge of MRLs, custom classes, and monitoring rules.Strong understanding of IT infrastructure (Unix, Windows, to Have :Broader infrastructure knowledge across Operating Systems and Databases.TrueSight certification (preferred).Strong problem analysis and critical thinking skills.Excellent communication skills with ability to clearly articulate business impact duringincidents.
(ref : hirist.tech)