Remote Bilingual Support Representative

Job Type : Remote (Work from Home)

Shift : Night Shift

Compensation : ₹200 per hour

Requirements : Own Laptop & High-Speed Internet Connection

Job Description :

We are looking for a Spanish-speaking Remote Support Executive to join our team. The ideal candidate will be responsible for providing non-voice customer support (chat, email, or ticket-based) to Spanish-speaking clients. You will assist users with inquiries, troubleshoot basic issues, and ensure a smooth customer experience.

Key Responsibilities :

Provide non-voice support to customers via chat, email, or ticketing systems.

Respond to customer queries accurately and in a timely manner.

Translate and communicate effectively in Spanish and English.

Troubleshoot basic technical or account-related issues.

Maintain customer records and update information as needed.

Escalate unresolved issues to higher support levels when necessary.

Requirements : Fluent in Spanish.

Previous experience in customer support (non-voice preferred) is an advantage.

Own laptop / desktop with high-speed internet connection.

Ability to work independently and manage tasks efficiently.

Comfortable working in a night shift schedule.

Strong attention to detail and problem-solving skills.

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Company Description

Sygnext empowers individuals, organizations, and communities to achieve their full potential by revolutionizing talent acquisition through innovative remote and hybrid work solutions. Specializing in connecting top-tier remote software professionals with leading companies globally, Sygnext ensures seamless collaboration without geographical constraints. The platform has successfully facilitated the hiring of pre-screened remote professionals with diverse skill sets in less than a week. Committed to overcoming traditional hiring challenges, Sygnext drives growth and success for companies worldwide.