Senior Manager - Inside Sales is a strategic leadership role responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth.
Key Responsibilities
: Team Leadership & Development
- : Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies
- .Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales division
- . Sales Strategy & Execution
- : Collaborate with the leadership team to design and execute sales strategies that align with the company's growth objectives
- .Drive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellence
- .Monitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceeded
- . Operations & Process Management
- : Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teams
- .Regularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performance
- .Ensure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocol
- . Collaboration & Cross-Functional Interaction
- : Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboarding
- .Provide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insights
- .Participate in leadership meetings to share team performance updates, discuss challenges, and propose solutions
- . Data-Driven Decision Making
- : Analyze sales performance data and provide actionable insights to senior management
- .Use data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion rates
Ideal Candidate Profil
e : Educatio n : Bachelor's degree in Business, Marketing, or a related field. MBA is preferred.Experienc e : Minimum of 7-10 years of experience in sales, with at least 5 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learning.
Skills Required
Team Management, revenue growth , Sales Strategy