Product Specialist (2-7yrs exp)
- Hand-on experience on pharma / projects and preferably with instrumentation background.
- Patience to listen and understand customer queries.
- Good Analytical and problem-solving skills.
- Willing to learn and quickly mingle with the team members.
- Flexible to travel for implementation.
- QAMS / DMS / LIMS Domain Knowledge is added advantage.
- Strong communication and oral skills are required.
- Should be able to lead the project and team.
- Should assist the customer all the way in the project execution.
Primary Demonstrate the Caliber products to Customers.
On-site build Installations and configurations.Ensure thorough understanding of the customer requirements.Assist delivery lead in Project kickoff and project planning.Serve as the primary technical resource during the presales process for export / import digitization technology products, providing expertise and guidance to the sales team.Collaborate with the sales team to understand customer requirements, challenges, and objectives related to export / import processes, and propose tailored technology solutionsDevelop and deliver compelling presentations, demonstrations, and proof-of concepts to showcase the capabilities and value proposition of our export / import digitization technology productsWork closely with the product development team to stay updated on product enhancements and new features, and provide feedback and recommendations based on customer requirements and market trends.Lead solution design and architecture discussions, working with cross functional teams to ensure the proposed solutions align with customer needs and are technically feasiblePrepare and deliver technical proposals, including solution architectures, implementation plans, and cost estimations, to support the sales process and win new businessConduct competitive analysis and market research to stay abreast of industry trends, competitor offerings, and emerging technologies in the export / import digitization domainCollaborate with the post-sales implementation team to ensure a smooth handover of customer requirements and solution design, providing necessary guidance and knowledge transferBuild and maintain strong relationships with key stakeholders, including customers, partners, and industry experts, to drive customer satisfaction and foster long-term business partnershipsStay up to date with industry best practices and certifications related to export / import digitization technologies, and continuously enhance your knowledge and expertise in the fieldWhat You Bring to the Table :
Proven experience in a presales or solution engineering role, specifically within the export / import digitization domainStrong understanding of export / import processes, regulations, and documentation requirements.Should have worked on Import / Export process with the User Company / Consulting company / Product Company.Extensive knowledge of export / import digitization technology products, such as customs management systems, trade compliance solutions, supply chain visibility platforms, or related software applications.Demonstrated ability to deliver persuasive and compelling presentations to technical and non-technical audiences.Excellent problem-solving and analytical skills, with the ability to quickly grasp complex customer requirements and propose innovative solutions.Proficiency in solution design and architecture, including the ability to map business processes to technology solutions effectively.Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal teams, customers, and partners.(ref : iimjobs.com)