IT Support Specialist

Experience : 2-4 yrs

Shift : US Timings (should be flexible for Day & Night)

Job location : Pune

Working days : 5 days

Notice : Immediate to 30 days

Work from office mandatory

Key Responsibilities :

• Manage user accounts, groups, and organizational units.
• Perform basic AD administration tasks including password resets, account lockouts, and permission management.
• Install, configure, and troubleshoot FTP / SFTP servers on Windows systems.
• Install and configure Microsoft Office applications (Word, Excel, Outlook, etc.).
• Resolve email delivery, sync, and connectivity issues.
• Support in managing and troubleshooting hybrid Active Directory environments (on-prem and Azure AD).
• Troubleshoot biometric attendance devices and basic CCTV camera / NVR connectivity issues.
• Provide Level 1 support for desktops, laptops, and peripherals.
• Troubleshoot OS issues (Windows), and network connectivity problems.
• Maintain antivirus and OS patch compliance.
• Communicate effectively with internal users and external clients to resolve support tickets.
• Provide updates and solutions in a professional and clear manner.

Required Skills :

Interested candidates can share their resume at - hiring@radarsoft.tech