MDI Application Analyst I

Job Description

The Application Analyst I is an entry-level position that supports Operations and ETS in determining workflows and system capabilities to ensure effective outcomes. The position will help support the host of ETS systems and operations ranging from ancillary applications to supporting business, clinical and revenue cycle operations in conjunction with Epic and the Enterprise Resource Planning System for various functional areas.

Essential Responsibilities

Developing technical solutions to business problems

Analyzing and implementing solutions based on operation workflow needs

Assisting with the installation, maintenance, and education of system applications

Documenting workflow reflecting current and future state

Monitoring, tracking, and documenting system utilization and effectiveness

Taking part in pre- and post-implementation metrics gathering to assure the system is delivering expected outcomes

Troubleshooting application performance and technical issues

Performing software testing and documenting compliance with system and industry standards

Participate in documenting changes to be presented by senior application analysts to the appropriate change board

General Responsibilities

Performs other duties as assigned.

Minimum Qualifications

Education Requirements : Bachelor’s Degree required.

Experience Requirements :  0-3 years of experience in IT required. Previous IT healthcare experience preferred.

License / Certification / Registration Requirements : No certification required.

Knowledge / Skills / Abilities Required :

Demonstrated knowledge of computers, patient care information systems and business systems

The ability to extract and analyze data

Knowledge of processional theory, practices, techniques and procedures

Strong verbal and written communication skills

Ability to work effectively as a member of a team and ensure quality patient care

Good listening skills

Working knowledge of Enterprise Resource Planning software

Comprehension of the integration of ancillary applications and their associated functionality