Business
- Daily / Weekly / Monthly monitoring of the accomplishment of targets according to the annual / monthly targets established
- Identification and development of DSA channel, around the defined distance of the Sitting Hub
- Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
- Create Awareness in the market through direct and indirect marketing
- Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities
Customer
Identification and Fitment of customer to Ujjivan MSME policy, through understanding of customer Financial statements (P&L, B / S) and Financial ratio calculation; GST records and Bank statementsEnsure customers are educated about all products / services offered by Ujjivan.Ensure lower customer attrition by providing different products as per customer requirement.Focus on lower TAT as per laid down standards.Internal process
Ensure delinquency is within norms and does X-Bucket collection.Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDDLearning & Performance
Ensure that self is up to date on all relevant circulars and all products / services offered in the BranchEnsure adherence to training man-days / mandatory training programs for selfEnsure goal-setting, mid-year review and annual appraisal process within specified timelines for selfSkills Required
Sales, Lead Generation, Marketing, End To End Sales, Relationship Management