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Operations Manager | US MNC
Impetus Career ConsultantsKottayam, IN4 days ago
Job descriptionBachelor’s degree in business / management or equivalent. 3–4 years’ experience in operations, partner / vendor management, or client support roles. Strong understanding of SOP-driven operations, compliance, and audits. Proficient in MS Excel & PowerPoint with analytical reporting ability. Excellent communication, stakeholder coordination, and problem-solving skills. Detail-oriented, process-focused, and able to work in fast-paced environments. Willing to travel and comfortable with extended or weekend work when required. Fluent in English, Hindi & Kannada.
Channel Engagement Manager – Bangalore (On-site)
📍 Location : Bangalore – Work from Test Center
💰 Compensation : Budget upto 11 LPA
🕒 Work Mode : On-site | Flexibility for weekends & extended hours
About the Role
We are looking for a Channel Engagement Manager to lead and manage test center operations and partner relationships across assigned locations. This role ensures operational excellence, compliance, performance management, and a seamless testing experience through strong coordination, documentation, decision-making, and stakeholder engagement.
Core KRAs (Key Result Areas)
- Contract Management
- Vendor Management
- Site Operations Management
- Escalation Management
- Team Handling & Support
- Partner / Stakeholder Management
- SOP Adherence & Compliance Control
- SLA & KPI Performance Delivery
Eligibility & Skills Requirements
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Operation Manager • Kottayam, IN
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