🌟 We’re Hiring – Voice Coaches || International Telecom Process || Gurgaon 🌟
Teleperformance India is looking for passionate and dynamic Voice Coaches to join our growing team!
🚀 If you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment — this is your chance to shine!
What You’ll Do
- Coach, mentor & enhance communication and soft skills of frontline employees.
- Conduct regular voice & accent training sessions for new hires and existing teams.
- Identify communication gaps through call audits and provide constructive feedback.
- Drive performance improvement through floor support and refresher sessions.
- Collaborate with Ops & Quality teams to improve customer experience delivery.
What We’re Looking For
Minimum 1 year of experience as Voice Coach / V&A Trainer / Soft Skills Coach in BPO (International process preferred)Strong command over spoken English & excellent presentation skillsExperience in call monitoring, feedback sessions & coaching methodologyWilling to work from office (Gurgaon) in rotational shifts