Sr. Manager- Mortgage Transformation || Bangalore / Hyderabad
Key Responsibilities
- Lead end-to-end mortgage process transformation initiatives across origination, underwriting, closing, and servicing.
- Identify gaps in current-state processes and design target operating models leveraging automation, digitization, and best practices.
- Partner with technology, operations, and compliance teams to implement digital solutions (RPA, AI / ML, workflow automation, e-mortgage tools).
- Ensure regulatory adherence with CFPB, RESPA, TILA, and other U.S. mortgage compliance frameworks.
- Define KPIs and metrics to measure transformation impact (cost per loan, cycle time, customer NPS, delinquency management).
- Drive Lean Six Sigma / process re-engineering initiatives to improve efficiency and reduce operational risk.
Required Skills & Experience
12+ years of progressive experience in business transformation, process re-engineering for mortgage.Deep knowledge of U.S. mortgage lifecycle – origination, underwriting, closing, servicing, and compliance.Strong expertise in Six Sigma Black Belt, Agile delivery, and change management frameworks .Hands-on exposure to digital transformation enablers : RPA, OCR, AI / ML, data analytics, LOS (Loan Origination Systems), and workflow platforms.If you wish to apply for the above role please share your resume on [HIDDEN TEXT]
Show more
Show less
Skills Required
Ml, Data Analytics, Rpa, Six Sigma Black Belt, Ai, Lean Six Sigma