SummaryWe are seeking a highly skilled and experienced Salesforce Lead to join our dynamic technology team. As a Salesforce Lead, you will be responsible for overseeing the development, implementation, and maintenance of our Salesforce platform. You will collaborate with cross-functional teams to gather requirements, design and configure solutions, and ensure the successful delivery of Salesforce projects. Your expertise in Salesforce customization, integration, and administration will play a crucial role in optimizing our CRM processes and driving business growth.Ownership & ResponsibilitiesYour responsibilities Include : Salesforce Implementation and Customization : Lead the end-to-end implementation of Salesforce, including requirements gathering, solution design, configuration, testing, and deployment.Customize Salesforce to meet business needs, including creating custom objects, fields, workflows, validation rules, and page layouts.Collaborate with stakeholders to understand their requirements and translate them into scalable Salesforce solutions.Develop and maintain Salesforce data models, security settings, and access controls.Salesforce Integration : Integrate Salesforce with other systems, such as marketing automation tools, ERP systems, and third-party applications, to streamline data flow and ensure data integrity.Design and implement data integration processes, including data mapping, extraction, transformation, and loading (ETL).Collaborate with integration teams to define requirements, perform system testing, and troubleshoot integration issues.Team Leadership and Collaboration : Lead a team of Salesforce developers and administrators, providing guidance, mentorship, and technical expertise.Collaborate with cross-functional teams, including sales, marketing, and customer success, to align Salesforce functionality with business processes and objectives.Act as a subject matter expert on Salesforce capabilities, trends, and best practices, and provide recommendations for process improvements and system enhancements.Documentation and Reporting : Document Salesforce configurations, customizations, and system processes to ensure knowledge
Salesforce Tech Lead • Bengaluru, Karnataka, India