Security Monitoring and Incident Response Specialist

About the Company

MitKat Advisory is a global risk consultancy enabling sustainable resilience by pre-empting and managing operational risks. Through our near real-time risk intelligence platform, datasurfr.Ai, and deep expertise in security consulting, design, and embedded services, we support leading organisations worldwide in safeguarding operations and ensuring continuity.

Job Description

The primary responsibility of Security Enablement Officer will be to monitor and operate the consoles for CCTV Monitoring, Surveillance, correlate with external threats and open-source information within the Command Centre of Client’s location in a professional & efficient manner to ensure integrity, accuracy & confidentiality of all information gained by compliance with quality standards & legislation,and in accordance with the company’s systems and procedures.

Key Responsibilities

i. Perform the activities of monitoring and reporting of security equipment, applications, alarms, local intelligence, security incidents, employee security assistance service, security audit assistance, ID badge, access management, management of alarms, emergencies, and crises in coordination with local security teams of Client and identified service partners.

ii. Support all the local events, security incident resolution, identify potential security threats at respective locations and communicate the same to the respective security team.

iii. Coordinate with the Global Security Command Centre (GSCC) for exchange of any incident related information, assist the GSCC with any employee related security concern, take / give inputs from / to GSCC in case of any security concern or potential threats.

iv. Maintain accurate logs and reports of various events which have occurred during the shift.

v. Take immediate action in case of serious events like fire, violence etc.

vi. Liaison with internal / external stakeholders for employee support.

Qualifications & Skills

Required

Graduate with good communication and writing skills and / or experienced professional (At least 1 year) who has worked in a Security Operations Centre of a reputed company.

• Good working knowledge of security technology applications such as CCure, IVMS, Veracity, Lenel etc. or the likes.
• Proficiency in Microsoft Word, Excel, and PowerPoint;

the ability to present information in a graphic format and prepare and share concise reports as per process.