Staff Full Stack Engineer - Gen AI

Job Description

What you get to do in this role :

The Knowledge Graph, Platform Engineering group is in the heart of building an "AI that knows the customer's Business". It's mission is to provide personalised, relevant, pre-emptive answers / data to Humans and AI agents seeking data. It is in the heart of Search, Virtual Agents, AI Agents and other AI solutions act smarter and get better.

The group is looking for a  talented full stack Engineer with deep knowledge in how to architect AI solutions .

You will play a major part in architecting solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools tend to require a technically knowledgeable user to produce even simple results. We are taking a completely fresh approach with the expectation that any user, regardless of technical knowledge, can use the AI / ML solutions we develop to operate the services in the enterprise setting in a thoughtful and scalable manner. We are just getting started and we need your help in building and making available an amazing range of solutions to our enterprise customers around the world.

• Work with product owners to understand detailed requirements and help architect high-quality solutions to our users
• Architect and get a quorum on the solution across partner teams and consumers.
• Build the best cloud-based AI / ML solutions to power intelligent enterprise services
• Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software
• Understand various technology options in terms of performance, accuracy, cost and guide team with the right solutions.

Qualifications

To be successful in this role you have :

Good to have :

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

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Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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