Client Relations Coordinator

Function : Sales

Designation : Pre-Sales Coordinator

Open Position : 01

Location : Bangalore

About Keus

Keus is at the forefront of integrating elegant design with state-of-the-art technology in smart home automation and architectural lighting. Our mission is to transcend ordinary living, offering a luxurious, smart home experience that is seamless and beyond compare.

Our philosophy is centered around a design-first approach, where impeccable aesthetics meet unparalleled functionality. At Keus, a cadre of leading Industrial Designers, Electronics and Electrical Engineers, and Software Architects merge their expertise to redefine industry standards and craft bespoke smart home products and solutions that lead the way in innovation.

We pride ourselves on being the benchmark of sophistication and holistic smart home experiences in India, relentlessly innovating not only to meet but redefine global standards.

Keus is on an ambitious path of expansion, with 2024 marking our entry into the thriving markets of Mumbai, Bangalore, Pune, and Delhi. Our strategy involves directly engaging with Architects, Interior Designers, and leveraging Digital Marketing to enhance our customer reach.

Discover more about our vision and offerings :

• Visit our website : www.Keus.In
• Watch us on YouTube : KeusSmartHome
• Follow us on Instagram : @keussmarthome

Join us in shaping the future of luxurious Smart living.

Position Overview :

The Pre-Sales Coordinator is a vital link between sales, customers, and operations, and ensures seamless execution, data management of pre-sales activities. This role is responsible for managing planning and scheduling, CRM data accuracy, adherence to sales frameworks, and facilitating solution-related processes.

The coordinator is key in optimizing workflows, enhancing data-driven decision-making, and improving operational efficiency. By maintaining structured processes and ensuring compliance, this role directly contributes to increased sales effectiveness, customer satisfaction, and business growth.

Key Responsibilities :

1. Planning and Scheduling

2. CRM Data Management

3. Monitoring the 6SWS Framework

4. BOM Creation and Solution-Related Processes

5. IDA and Site Visit Updates

6. Issue Resolution

7. Post-Sale Feedback and Lost Case Updates

8. Administrative Duties

Key measures of success :

Key Competencies :

Qualifications :

Keus Culture :

Join a team that is passionate about innovation and excellence. At Keus, we value creativity, collaboration, ownership, and a commitment to leading the smart home revolution.

What Keus Offers :

We celebrate diversity and are committed to creating an inclusive environment for all employees.