Senior Client Relations Specialist

First things first - what is HOWL? No, we’re not just another agency, and yes, you’ve probably heard that from every other agency. That being said, the next few sentences will try to articulate what our vision at HOWL is, and if it strikes a chord, we’d love to hear from you. What drives us is simple - the need to create. Create teams, create processes, and in turn create our very own brands and products.

The rest of this page will detail what we expect from a Account Executive, what it is you’ll do, the skills you’ll develop, and the people you’ll work with. We’re a pack and working together is key to success.

WHAT YOU’LL DO :

• Set digital marketing strategies for your assigned brands, considering their specific requirements.
• Act as the point of contact for clients for all things related to the management and smooth functioning of accounts and ensuring marketing KPIs are being met.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Brainstorm new and creative brand strategies
• Establish, implement and ensure billing and invoicing cadence on assigned accounts
• Collaborate with external agencies and other vendor partners to drive quality output.
• Evaluate emerging trends and technologies. Provide thought leadership and perspective for adoption where appropriate.
• Eager to learn and willing to work in a high-pressure environment.
• Strong team management skills with the ability to grow and develop the teams you will lead as well as effectively collaborate with cross-functional teams.
• Good communication skills and proficiency in English.

WHO YOU ARE :

LIFE WITH A WOLFPACK :

It’s important that work goes beyond task lists and deadlines. You’ll be entering a workplace packed with creative thinkers and tenacious individuals. Learning will be exponential, we’ll make sure of it too. Weekly learning sessions as well as conversations with the founders will only add to your skill set and perspective.