Consumer Retention Executive

ConfidentialAhmedabad

30+ days ago

Job description

Own and execute life cycle marketing strategies and outbound channels including goals, and a roadmap across channels.

Generate deep insights about customers that increase their retention and lead to

inventing new ways to delight and retain customers

Ownership of outbound channels and marketing programs via these, including

conceptualizing, building, executing , and analyzing retention programs, making

continuous improvements based on performance, trends, and insights via tests and optimization

Liaise with marketing team members to benchmark and leverage best practices and testing plans.

Excellent communication (verbal and written) and collaboration skills and present high-quality documents to leadership

Stellar problem solving and issue resolution skills with the ability to work effectively across stakeholders while maintaining quality and attention to detail

Demonstrate proficiency in technical troubleshooting of all product lines and

articulate relevant information and directions in an organized concise manner.

Skills Required

Building, Executing, Analyzing, Performance, Trends

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Retention Executive • Ahmedabad