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▷ (Immediate Start) Administrator
AccentureIndia9 hours ago
Job descriptionBachelor’s degree in computer science, Information Systems, or a related field. 10+ years of experience in IT industry and 4+years of progressive experience in Jira administration and support, with at least 2 years in a lead or senior administrator capacity. Agile Foundational Knowledge / Experience : Solid understanding and practical experience with agile methodologies (Scrum, Kanban, SAFe), and how Jira supports these frameworks. Demonstrated leadership potential, ability to take initiative, manage multiple priorities, and guide others. Problem-Solving & Analytical Skills : Excellent analytical and problem-solving abilities with a keen eye for detail. Communication & Interpersonal Skills : Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Proven ability to collaborate effectively with cross-functional teams. Jira Migration Experience : Hands-on experience with migrating Jira instances (e.g., Server to Data Center / Cloud, consolidation of instances) Agile Certifications : Certifications in Agile methodologies (e.g., CSM, CSPO, SAFe Agilist). Database Knowledge : Familiarity with SQL and database concepts relevant to Jira. Atlassian Certifications : Atlassian Certified Professional (ACP) certifications (e.g., ACP-JA, ACP-JSM) are a plus. Unix / Linux Shell Scripting : Familiarity and practical experience with Bash or other Unix / Linux shell scripting for server-side automation and administration tasks.
Roles & Responsibilities :
- Jira Administration Expertise : Proven in-depth knowledge and hands-on experience with advanced administration of Jira Software (including Data Center / Server and / or Cloud environments), Jira Service Management, and Confluence.
- Complex workflow design and implementation (validators, conditions, post-functions). Scheme management (permission schemes, notification schemes, issue type schemes, screen schemes). User and group management, directory integration (LDAP / Active Directory).
- JQL mastery and advanced reporting capabilities. Troubleshooting and performance tuning.
- Groovy Scripting : Strong proficiency in Groovy scripting for Jira automation (ScriptRunner, Automation for Jira, etc.).
- Developing custom listeners, behaviors, scripted fields and extending Jira's native capabilities to meet complex business needs.
- Integrating Jira with external systems via REST APIs. Automating routine tasks and implementing complex business logic.
- Develop and deliver training to users on Jira functionalities and agile processes.
- Act as a Subject Matter Expert (SME) for Jira, advising on optimal configurations and new features.
- Assist in evaluating, testing, and implementing new Jira apps / plugins and integrations.
- Contribute to the continuous improvement of our agile practices and tools.
- Mentor junior team members and contribute to a culture of knowledge sharing.
Professional & Technical Skills :
Additional Information :
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Start Administrator • India
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