Senior Product Analyst

Job Title : Senior Product Analyst

Department : DTC Product

Location : Bengaluru, IN (Hybrid)

Reports to : Product Manager

Overview :

The product analyst on the card products team is a key support role and is the functional subject matter expert on how their assigned credit card product(s) and features work. They need to thoroughly understand the product and market to help drive the product direction, messaging and functionality. They work with various teams within the business to monitor consumer and customer service feedback so that product and features can be enhanced. They will help drive the product strategy in day-to-day execution and serve as the bridge between the consumer and development.

Primary Responsibilities :

• Perform testing, prepare requirements, provide clarification on requirements, advise development and testing teams, and conduct post-release analysis and validation for new and existing products and features.
• Internalize the product strategy to drive execution in creation of user stories, serving as a bridge between the user need and the development team.
• Utilize systems to help identify and track backlogged features and functionality.
• Analyze data and cardholder feedback to find opportunities, propose projects, and contribute to product roadmap development.
• Coordinate compliance approval and bank audits for terms and conditions, product functionality and product constructs. Attention to detail is key, since they will be responsible for ensuring documents are accurate and updates are implemented in a timely manner.
• Manage inventories and process orders and review forecasts to ensure adequate supply.
• Gather market intelligence, with respect to consumer credit card products, value propositions, pricing, rewards programs, market trends, new products and payment advancements. Maintain industry analysis and develop reports for circulation within the company.

Position Requirements :

Soft Skills :