Job Title
Senior Executive – HR Operations
Function
Human Resources
Reporting to
Regional Head – Human Resources
Responsible for the error-free conduct of HR operations and maintenance employee records in the region
Key ResponsibilitiesResponsibilities
Conduct the HR operations in the region as per the guidelines defined by the corporate HR teamPrepare and maintain employee personnel files in the region; Ensure their regular updation and send periodic updates to the respective corporate teamMaintain the HRIS data in the region including details of employee related information such as date of joining, grade, position, years of experience, educational background etc.Collate payroll inputs (Leave and attendance) for all employees in the region and send to the central HR Operations team on a timely basis as per the prescribed formatConduct full and final settlement process of attrited employees in the region and ensure timely completion of all activities related to the same including issue of experience certificate, PF transfer / withdrawals, coordination with other functions (IT, Finance) etcEnsure thorough verification of all employee data including date of joining, date of resignation, notice period pay calculation, any bond signed by the employees etc. before full & final settlementEnsure timely response and resolution of employee queries on HR operations and related activitiesValidate and send requests for various certificates such as service certificate, address confirmation certificate, name change certificate etc. to the central operations team as and when requested by the employeesEnsure timely submission of tax proofs, administration of benefits and reimbursements for employees in the region as per the guidelines defined by the central HR Operations teamEnsure timely availability of information on activities for the purpose of internal and statutory auditsKey Result Areas and Key Performance IndicatorsS.No.
Key Result Areas
Key Performance Indicators
Conduct and ensure completion of functional activities in the region
Timely preparation and updation of HRIS of employee recordsHRIS Accuracy (Number of instances of errors / discrepancies observed)Maintenance of leave and attendance data for all employees as per process and timelinesAdherence to defined timelines for processing of Full and Final accountsAdministration of employee benefits as per standard operating proceduresEnsure timely response to employee queries in the region
% queries responded within defined timelines and % escalatedAudit and Compliance
Number of instances of non-compliance pertaining to operations as observed in auditEnsure Performance Driven Culture
Adherence to Performance Management system timelines and guidelinesSkills Required
Hris