Customer Service Executive-Banking Industry-Bangalore, Bengaluru, Karnataka, India-3 LPA-Meetali

JOB DETAILS

1)Resolution of customer queries / complaints

2)Customer service to ensure walk in customers issues

3)Branch Merchandising

4)Review Daily Accounts Opened, report and update SS cards with account number.

5)Lobby Management

6)Monitoring all Dummy accounts

7)Branch administration

8)Generate business, cross sell and monitor cross sales of Personal Bankers

9)Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers

10)relationship with existing customers who walk-in, through cross sell of all products and services

FUNCTIONAL AREA

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