No longer accepting applications
CRM-Commercial Leasing
Embassy REITludhiana, punjab, in19 hours ago
Job descriptionSupport CRM automation for reminders, document generation etc. Coordinate and monitor operational level initiatives specific to tenant lifecycle management. Identify process bottlenecks in leasing and CRM workflows; propose and implement improvements, automation or tool updates. Develop and maintain standard operating procedures (SOPs) for contractual renewals, document management, escalations, handovers, exits. Report CRM outcomes and performance indicators to senior management. Foster cross-functional coordination (Leasing, Marketing, Operations, Finance, Legal) to ensure smooth handoff and accountability across stages. Capture tenant feedback and insights; analyse tenant satisfaction, complaints, retention drivers; propose and implement enhancements to CRM processes. Maintain tenant and lease data within ERP systems. Monitor collections (rent, CAM, utilities) and manage payment reminders and aging. Prepare forecast reports to assess performance versus targets. Handle security deposits : oversee deposit collection, tracking, refunds, reconciliation, and related liabilities. Establish CRM workflows / alerts / triggers (e.g. for lease renewals, overdue payments, tenant follow-ups) to ensure proactive engagement. MBA / PGDM Marketing or graduate in hospitality or sales with relevant real estate work experience. Minimum 10 to 12 years’ experience. Should drive and maintain relationships with company’s clients. Responsible for overall customer satisfaction Communication and interpersonal prowess to interact with tenants effectively Should provide inputs and spearhead CRM initiatives along with Corporate Marketing including working with the teams for Client presentations, collaterals, Campaigns etc. Good leadership and ownership skills, ability to motivate, delegate with appropriate follow-up and create engagement within the team Basic technical / civil knowledge of commercial Buildings
Job Purpose :
Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives, strengthening the leasing pipeline, building a high-performing team, and deliver clear business impact.
Key Responsibilities :
Tenant Engagement
- Manage tenant relationships across the portfolio.
- Negotiate desktop renewal leases and complete documentation prior to expiry.
- Serve as point of contact for all tenant communications —queries, escalations, service requests and coordinate with relevant departments for closure in a professional & timely manner.
- Interaction and coordination with Marcom team for all tenant engagement and leasing related marketing activities / initiatives.
Operational Efficiency
Team & Performance Management
CRM Management & Reporting
Qualifications and Work Experience :
Knowledge, Skills and Competencies :
Create a job alert for this search
Leasing • ludhiana, punjab, in
Related jobs
We’re Hiring – Freelancer Bidder (Remote / Mohali) HR Digital Company is expanding our digital network! We’re looking for a Freelancer Bidder / Business Development Executive who can bring in p...Show moreLast updated: 21 days ago
- Promoted
Client Relations Specialist
COCKATOO INDIAJalandhar, Republic Of India, IN We’re Hiring | Customer Service Executive at Cockatoo Fitness.We are one of India’s leading fitness brands, committed to building healthier lifestyles through innovative, durable, and highquality p...Show moreLast updated: 1 day ago
- Promoted
Sales Engineering Leader
JR EnterprisesJalandhar, Republic Of India, IN JR Enterprises, an ISO 9001-2015 certified company established in 1991, is a prime distributor in industrial automation products and offers complete engineering solutions.Specializing in compressed...Show moreLast updated: 17 days ago
- Promoted
Freelancer Bidder (Remote / Mohali)
HR Digital CompanyBasi, Punjab, IndiaRemote
- Promoted
Senior Investment Advisor - HNWI & Private Capital Relations
Friendly Franchisees Corporation / Silver Star Real Estate LLCludhiana, punjab, in Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a well-connected and relationship-driven.Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a we...Show moreLast updated: 30+ days ago
- Promoted
- New!
CRM-Commercial Leasing
Embassy REITLudhiana, Punjab, India Job Purpose : Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best pra...Show moreLast updated: 13 hours ago
- Promoted
Product Director - Banking Software CRM (Microsoft Dynamics CRM)
VeriParkludhiana, punjab, in We enable financial institutions to become digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazin...Show moreLast updated: 30+ days ago
- Promoted
- New!
US Mortgage Loan Compliance
Synergyludhiana, punjab, in This is a full-time, remote role for a Mortgage Loan Compliance Reviewer located in our Mumbai office, supporting operations in the US mortgage industry.
The position focuses on conducting thorough ...Show moreLast updated: 19 hours ago
- Promoted
- New!
Zoho Developer having 3-4 years of hands on experience in CRM, Creator, Books, Inventory
Tech Synergy Proludhiana, punjab, in Founded in 2018 by a team of passionate Zoho experts with a vision of “Delivering Solutions That Works”, TechSynergyPro was born from a clear observation : many businesses were struggling to harness...Show moreLast updated: 19 hours ago
- Promoted
GEM Sales Manager
COCKATOO INDIAJalandhar, Republic Of India, IN We’re Hiring | BDM GeM Sales at Cockatoo Fitness.Cockatoo Fitness, one of India’s top 3 Amazon sellers in the Sports & Fitness category, is looking for a dynamic and experienced.GeM (Government e-M...Show moreLast updated: 24 days ago
- Promoted
Technical Sales Manager
JR EnterprisesJalandhar, Republic Of India, IN JR Enterprises, an ISO 9001-2015 certified company established in 1991, is a prime distributor in industrial automation products and offers complete engineering solutions.Specializing in compressed...Show moreLast updated: 17 days ago
- Promoted
D365 CRM Developer
Zensar Technologiesludhiana, punjab, in Job Description – Dynamics 365 (CE) CRM Developer.NET, JavaScript, Plugins, Power Automate, Azure (Logic Apps, Functions), Dataverse.Show moreLast updated: 22 days ago
- Promoted
CRM Executive Real Estate- Ludhiana (Sales & Marketing / Customer Relations Management)
ConfidentialLudhiana We are seeking a dynamic and tech-savvy.The ideal candidate will have hands-on experience with CRM platforms, preferably.
Manage and maintain the CRM database, ensuring accuracy and completeness of ...Show moreLast updated: 30+ days ago
- Promoted
BDM GEM SALES
COCKATOO INDIAJalandhar, Punjab, India We’re Hiring | BDM GeM Sales at Cockatoo Fitness.Cockatoo Fitness, one of India’s top 3 Amazon sellers in the Sports & Fitness category, is looking for a dynamic and experienced.GeM (Government e-M...Show moreLast updated: 22 days ago
- Promoted
Sales Engineer / Manager
JR EnterprisesJalandhar, Punjab, India JR Enterprises, an ISO 9001-2015 certified company established in 1991, is a prime distributor in industrial automation products and offers complete engineering solutions.Specializing in compressed...Show moreLast updated: 17 days ago
- Promoted
CRM CE Technical - Microsoft Dynamics
HCLTechludhiana, punjab, in CRM CE Technical - Microsoft Dynamics : .Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynam...Show moreLast updated: 24 days ago
- Promoted
Marriage Counselor
Jeena Sikho Lifecare LimitedBasi, Punjab, India Company Description Founded in 2002, Jeena Sikho Lifecare Limited is dedicated to building a healthy India through innovation and efficiency.
The company is renowned for its brands Shuddhi Ayurveda,...Show moreLast updated: 2 days ago
- Promoted
Bdm Gem Sales
COCKATOO INDIAJalandhar, Republic Of India, IN We’re Hiring | BDM GeM Sales at Cockatoo Fitness.Cockatoo Fitness, one of India’s top 3 Amazon sellers in the Sports & Fitness category, is looking for a dynamic and experienced.GeM (Government e-M...Show moreLast updated: 24 days ago
- Promoted
Manager - CRM
Emeritusludhiana, punjab, in Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 13 days ago