Junior Engineer- Customer Support Co-ordination
ConfidentialThane, Mumbai30+ days ago
Job descriptionMaintain accurate documentation of service transactions and customer interactions. Resolve customer complaints regarding after-sales service issues. Provide technical assistance and support to customers. Coordinate service requests and manage service delivery timelines. Communicate effectively with customers to understand their needs and requirements. Collaborate with internal teams to ensure timely and efficient service delivery. Identify opportunities for service improvements.
Skills Required
Customer Service, Technical Support, Problem Solving, Communication Skills, Troubleshooting
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Customer Support Engineer • Thane, Mumbai
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