Network Engineer

Role : Network Engineer

Exp : 6 - 9 yrs

The DCNS NOE team manages network monitoring tools used in Fidelity. A systems engineer maintains and manages all the tools used for observability across the enterprise for network infrastructure, also involving helping customers to onboard and support the usage of the tools.

The value you deliver :

You will be providing platform support for IBM SevOne, OpenText NOM (NNMi and NA), Rsyslog and SaaS platforms like Datadog, Catchpoint, Thousand Eyes, and AppNeta in this role. You will be working in collaboration with our network engineering and operations teams to :

Support infrastructure and services to maximize uptime and minimize impact to customers, including scheduling, coordinating, and executing maintenance for critical systems

Develop automations for configuration management, application builds, and deployment

Build, scale and optimize critical production systems

Work closely with developers and network engineering teams on projects

The skills that are key to this role :

Technical and Operational :

Demonstrate sense of urgency, maturity and customer service mindset in day-to-day work

Working experience as a system administration / RedHat Linux

Platforms to have knowledge about include GitHub, jFrog Artifactory, Rancher / Kubernetes, and Jenkins

Observability skills, specifically knowledge of SNMP, metrics, logging, telemetry, network synthetic testing, etc.

Development skills - Python, Ansible, BASH (shell scripts), API handling / webhooks

Integration of platforms - methodologies and best practices

Basic knowledge of AWS services and their usage

Familiarity with the Agile SCRUM methodology to manage planned work

Production operational support including on-call / off hours coverage

The skills that are good to have for this role :

Proficient in troubleshooting and triaging

Proficient with engineering methodologies and best practices

Strong analytical and interpersonal skills

Effective communication skills, both written and verbal

Ready to work in a fast-changing environment