Senior Manager - Hr Pmo T500-21285
McDonald'sKottayam, Republic Of India, IN18 hours ago
Job descriptionServe as the point of contact for escalations from markets regarding service delivery issues. Coordinate resolution across global PEX functions. Identify root causes of recurring issues and collaborate with stakeholders to implement sustainable improvements. Partner with PEX process leads and program owners to deploy global solutions, tools, and processes into assigned markets. Support change management activities to ensure smooth adoption of new systems, policies, or practices. Gather feedback from markets on global solutions to inform future enhancements and continuous improvement. Monitor performance metrics and market feedback to proactively identify gaps and improvement opportunities. Identify opportunities to streamline and simplify processes across markets, including opportunities to transition work into the global team where efficiencies can be gained. Share insights from markets to inform global service strategies, priorities, and investments. Contribute to knowledge sharing and best practices across the Global Service Experience team. Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred). Experience in HR operations, shared services, or business partner / relationship management roles. Strong background in managing service delivery and escalations in a complex, global environment. Proven experience deploying global initiatives across diverse markets with cultural awareness and sensitivity. Ability to influence and partner with stakeholders across different geographies and organizational levels. Strong relationship management and stakeholder engagement skills. Problem-solving and issue-resolution expertise, with the ability to manage ambiguity. Excellent communication skills, including the ability to distill complex topics for diverse audiences. Global mindset with cultural awareness and adaptability. Results-oriented, with a continuous improvement mindset. Ability to balance strategic priorities with hands-on execution.
About McDonald’s :
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Sr. Manager, Alignment (Market Relationship Management)
Job Description :
The Sr. Manager, Alignment (Market Relationship Management) serves as the primary relationship manager between the Global PEX team and designated market people leads. This role ensures the consistent delivery of high-quality services by overseeing market execution, managing escalations, and deploying global People solutions into markets. The manager partners closely with market stakeholders to identify service opportunities, strengthen collaboration, and maintain alignment between global standards and local needs.
Responsibilities :
Market Relationship & Oversight :
- Act as the primary liaison between the Global PEX team and assigned market People leads.
- Build strong relationships with market leaders to foster trust, collaboration, and two-way communication.
- Oversee market-level delivery of global people solutions to ensure adherence to service-level expectations, quality, and timeliness.
- Partner with markets to understand unique needs, challenges, and requirements, balancing global standards with local execution.
Escalation Management :
Global Solution Deployment :
Service Excellence, Simplification & Continuous Improvement :
Experience :
Skills :
Create a job alert for this search
Senior Manager Hr • Kottayam, Republic Of India, IN
Related jobs
![Senior Manager - HR PMO [T500-21285]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=McDonald's)
- Promoted
Senior Consultant - HCM
Infosys Consultingkochi, kerala, in We are seeking Senior Consultants with experience in HCM transformation to join our growing practice.In this role, you will be part of a team that focuses on HCM innovation in pursuit of enabling w...Show moreLast updated: 23 days ago
Senior HR Director - IT Division
Fastline Recruitment ServicesKochi, KL, Kerala, India Job Title : Senior HR Director - IT Division Location : kochi Experience : 12+ years in Human Resources, with at least 5 years in IT industry leadershi...Show moreLast updated: 9 days ago
- Promoted
Manager / Senior Manager - Databricks
Tiger Analyticskottayam, kerala, in Manager / Senior Manager - Databricks.Tiger Analytics is a global leader in data and analytics services, helping organizations solve.
We are looking for a Manager / Senior Manager - Databricks with a st...Show moreLast updated: 30+ days ago
- Promoted
General Manager Human Resources
VPS Lakeshore HospitalKerala, India, India VPS Lakeshore is one of Kerala's largest independent multi-specialty hospitals, renowned for excellence in medical education, pioneering research, and patient-centered clinical care.Providing 24 / 7 ...Show moreLast updated: 16 days ago
- Promoted
Sr HR Reporting and Analytics (6 Months Contract)
Dover Indiakochi, kerala, in Position : Sr HR Reporting and Analytics.Employment Type : 6 Months Contract.The Sr HR Reporting and Analytics is responsible for the design of the analytics strategy, delivering of strategic insight...Show moreLast updated: 23 days ago
- Promoted
Senior Manager - Risk and Compliance
Good Business LabKottayam, IN We use rigorous academic research to prove that worker well-being programs have business impacts.We develop market-ready, scalable interventions that benefit both workers and businesses.Our goal is...Show moreLast updated: 1 day ago
- Promoted
Manager - HRBP
ConfidentialIndia, Cochin / Kochi / Ernakulam The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units.
The position formulates partnerships across the HR...Show moreLast updated: 5 days ago
- Promoted
Human Resources Manager
Moyalan Plastics India Private LimitedKerala, India, India With over 40 years of experience in PVC and HDPE pipe manufacturing, our company has been built on the vision and perseverance of five generations of entrepreneurs—supported by a loyal, hardworking...Show moreLast updated: 30+ days ago
- Promoted
Occupational Therapist
St. George Little Gems CDCKozhenchery, Kerala, India This is a full-time on-site role for an.Occupational Therapist at Little Gems Child Development Center located in Pathanamthitta district in Kerala.
The Pediatric Occupational Therapist will be resp...Show moreLast updated: 2 days ago
- Promoted
- New!
Senior Manager - Hr Pmo T500-21285
McDonald'sErnākulam, Republic Of India, IN One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad.
Our global offices serve as dynamic innovation and op...Show moreLast updated: 18 hours ago
- Promoted
ADMAREN - Senior Manager - HR Strategy & Operations
Admaren Tech Private LimitedCochin, India Title : Senior Manager HR Strategy & Operations.Years of Relevant Experience : 6 to 12 years.Reporting Organization : Our Company.
Role Overview : Admaren is seeking a...Show moreLast updated: 28 days ago
- Promoted
HR Operations Manager
CloudLabs IncKottayam, IN CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show moreLast updated: 20 days ago
- Promoted
Manager - CRM
EmeritusAlappuzha, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 12 days ago
- Promoted
Senior Manager Pricing
FirstsourceKottayam, IN Pricing analysts must help businesses determine competitive pricing strategies to gain market share and achieve revenue goals.
Analyse data from multiple sources, develop complex pricing models, and...Show moreLast updated: 2 days ago
- Promoted
- New!
Senior Manager - HR PMO [T500-21285]
McDonald'sKochi, Kerala, India About McDonald’s : One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad.
Our global offices serve as dynamic...Show moreLast updated: 14 hours ago
- Promoted
Senior Associate HR
ConfidentialIndia, Cochin / Kochi / Ernakulam Assistant Director – HR / HR Business Partner.The HR Generalist will serve as the first point of contact for employees and managers at the Kochi location, supporting all aspects of the employee lif...Show moreLast updated: 5 days ago
- Promoted
HR Operations Senior Project and Processes Manager
ConfidentialIndia, Cochin / Kochi / Ernakulam Join us on a journey of endless possibilities.At Strada, possibility isn't just a promise – it's the foundation of everything we do.
We believe in unlocking potential for every colleague, creating a...Show moreLast updated: 5 days ago
- Promoted
Zartek Technologies - Manager - Human Resources
Zartek TechnologiesCochin, India Manager - Human Resources HR Strategy & Planning - Develop and implement HR strategies aligned with the overall business strategy.
Lead workforce planning, succes...Show moreLast updated: 10 days ago