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International Premium Chat Process - Only Expereinced
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionMinimum 1 year of experience in international chat support Excellent written English and typing skills (35+ WPM) Strong problem-solving and multitasking ability Comfortable with night shifts and rotational week-offs Good knowledge of customer service tools (CRM / chat platforms)
Key Responsibilities :
- Handle multiple live chat conversations with international customers
- Resolve product or service-related issues professionally
- Maintain accuracy, clarity, and customer satisfaction in every chat
- Follow standard procedures and document each interaction
- Meet daily performance targets (response time, quality, etc.)
Requirements :
Skills Required
AHT, CSAT, CRM Tools, Quality
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International Chat • Bengaluru / Bangalore
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