RESPONSIBILITIES
- Innovation Implementation and Pipeline Management
- Work on activities within the development plan and apply the most suitable procedures.
- Project Management
- Support others by carrying out a range of project management activities.
- Databases Installation
- Test (and may install on occasion) databases and associated products to ensure they are suitable for use and meet customer requirements.
- Administration
- Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues.
- Quality
- Conduct complex analyses, quality tests and inspections that require a high level of independent judgment.
- Work Scheduling and Allocation
- Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.
- Operational Compliance
- Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
- Personal Capability Building
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Behavioral Competencies
Drives ResultsConsistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.Tech SavvyAnticipates and adopts innovations in business-building digital and technology applications. For example, makes effective use of the latest technologies required for success in the role; grasps the main terminology. Learns and adopts new technologies, although may require some time to master the changes.Drives EngagementCreates a climate where people are motivated to do their best to help the organization achieve its objectives. For example, shares insight into the purpose of the work, involves others appropriately and gives them credit for their contributions. Praises the successes of others.CollaboratesBuilds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the groups efforts. Seeks others inputs, appreciates their contributions; offers to help when the need is clear.Cultivates InnovationCreates new and better ways for the organization to be successful. For example, demonstrates openness to new ideas and ways of looking at things; suggests new and useful ideas or solutions. Learns innovative methods, tools, and technology and applies them to work tasks.Skills
Verbal CommunicationUses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.Planning and OrganizingWorks with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives.Review and ReportingWorks with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.Computer SkillsSupports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.Data Collection and AnalysisWorks under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.Database AdministrationWorks with guidance (but not constant supervision) to design, implement, maintain and administer databases.IT Implementation and integrationWorks with guidance (but not constant supervision) to implement, configure and optimize IT systems and services, while ensuring smooth integration with existing IT infrastructure.IT TestingWorks with guidance (but not constant supervision) to ensure that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.Office SystemsWorks with guidance (but not constant supervision) to select, deploy and get the best results from the most appropriate office system.Products / Services Management and DevelopmentWorks with guidance (but not constant supervision) to manage and develop all aspects of a product or service so that it achieves its maximum impact and value in the market.Project ManagementWorks with guidance (but not constant supervision) to manage projects and / or programs within desired cost, time and quality parameters.Project Risk and Issue ManagementWorks with guidance (but not constant supervision) to identify, assess, prioritize and manage project-related risks.Project Schedule ManagementWorks with guidance (but not constant supervision) to sequence and schedule tasks into a project plan.Project Scope ManagementWorks at an intermediate level to identify, verify, and manage changes to the scope of the project or program, utilizing the most appropriate approach. Typically works with guidance.Project Tracking and ReportingWorks with guidance (but not constant supervision) to measure and report progress toward intermediate targets to make sure a project stays on track to achieve its ultimate goals.Stakeholder Expectation ManagementWorks at an intermediate level to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations. Typically works with guidance.Writing skillsUses clear and effective writing skills with guidance (but not constant supervision) to express ideas, request actions and formulate plans or policies.Skills Required
Office Equipment, Project Management, Data Collection, Scheduling, Operations, Database Administration