Account Manager - Digital Marketing

The Account Manager – Digital Marketing is responsible for building strong client relationships while managing their end-to-end digital presence, especially across social media platforms. This role combines client servicing, project coordination, and hands-on social media management to ensure all campaigns align with business objectives and brand tone.

Key Responsibilities

1. Client Servicing & Relationship Management

• Act as the primary point of contact for assigned clients.
• Understand client goals, brand voice, and audience to craft effective marketing plans.
• Conduct regular review meetings and performance updates.
• Maintain high levels of client satisfaction through proactive communication and problem-solving.
• Influencer Marketing
• Event Management

2. Social Media Strategy & Management

3. Campaign & Performance Oversight

4. Content Planning & Coordination

5. Reporting & Analytics

6. Business Growth & Upselling

Skills & Qualifications

KPIs / Performance Metrics