Financial Solutions Leader

Key Position : Product Director

We strive to help financial institutions become leaders in digital transformation. Our team of experienced professionals works with top clients on exciting projects, providing a unique opportunity for continuous learning and growth. Every code, every voice, every contribution is valued and celebrated here.

We welcome candidates who share our values, possess the necessary skills, and are passionate about building a better future for finance together.

About The Role :

As a seasoned Product Director, you will lead our VeriTouch Financial CRM solution built on Microsoft Dynamics 365 and Power Platform. Your extensive experience in delivering CRM solutions within the banking sector will be invaluable in understanding customer engagement, customer onboarding, sales, and customer service concepts. This role involves envisioning, prioritizing, and developing features that meet customer needs while aligning with internal stakeholder requirements.

Main Responsibilities :

• Product Leadership : Guide the product team, establishing a clear vision and prioritizing tasks to ensure alignment with customer and stakeholder needs. You will oversee Business Analysts, Quality Assurance, Product Engineering, and UI / UX teams.
• Strategic Roadmap : Develop and maintain a product roadmap aligned with company objectives and goals.
• Feature Definition : Define and prioritize product features based on business requirements, customer feedback, and project delivery team inputs.
• Guiding Vision : Create a clear product vision and goals to guide the product team and stakeholders.
• Backlog Prioritization : Manage and prioritize the product backlog to deliver maximum business value.
• Agile Collaboration : Participate in Agile / Scrum ceremonies, including sprint planning, reviews, and retrospectives, to provide feedback and adjust the product backlog as needed.
• Stakeholder Communication : Serve as a bridge between product teams and stakeholders, ensuring a clear understanding of product vision and requirements.
• Documentation and Assets : Oversee the creation and maintenance of product assets, including functional requirements, test cases, implementation guides, user guides, and training materials.
• Market Research : Conduct market research and competitive analysis to identify new product opportunities and improvements.
• Performance Monitoring : Monitor and analyze product performance metrics to identify areas for enhancement.
• Sales Support : Provide guidance and support to sales and pre-sales teams, defining sales plans and articulating the product's value proposition.
• Project Support : Collaborate with professional services teams to support projects implementing the product.
• Customer Success Collaboration : Assist the customer success team with roadmap presentations, obtaining product feedback, and providing pre-sales support.
• Industry Engagement : Attend sales meetings, pre-sales discussions, and marketing events as required.
• Technology Application : Assess emerging technologies and their applicability to business needs.

Requirements :

What We Offer :

About Us :

We are a leading technology company with extensive expertise in the financial services industry. Our mission is to empower financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels. We specialize in omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology.

With offices worldwide, we serve customers across the globe, shaping the future of finance together.