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Lead AR Caller - End-to-End RCM & Denial Management

Lead AR Caller - End-to-End RCM & Denial Management

ConfidentialChennai, India
4 days ago
Job description

AR Calling with experience in Hospital Billing .

Job Overview : We are seeking a detail-oriented and experienced Hospital Denials and Follow-up Biller with a minimum of 10 years of industrial experience in hospital billing and claims management. The ideal candidate will be responsible for managing denied claims, resolving billing issues, and optimizing revenue recovery. This role requires strong analytical skills, excellent communication abilities, and proficiency in hospital billing processes and software.

Key Responsibilities :

  • Claim Review : Analyze and review denied claims, identify denial trends, and determine reasons for denials.
  • Appeal Preparation : Prepare and submit appeals for denied claims, ensuring the inclusion of all required documentation.
  • Follow-Up : Conduct timely follow-up on outstanding claims and appeals, ensuring prompt resolution and payment.
  • Collaboration : Work closely with supervisors, the denials team, insurance companies, and internal departments to resolve denied claims efficiently.
  • Documentation : Maintain accurate records of denied claims, appeals, and resolutions in the billing system.
  • Regulatory Compliance : Stay updated on healthcare regulations, insurance policies, and payer requirements to ensure compliance and prevent future denials.
  • Reporting : Generate detailed reports on denial trends and recovery rates, providing insights for process improvements.
  • Issue Resolution : Identify issues leading to underpayments and take corrective actions to ensure accurate billing and revenue recovery.

Qualifications :

  • Education : Bachelor's degree in Healthcare Administration, Business, or a related field.
  • Experience : A minimum of 5 years of industrial experience in hospital billing, denials management, and claims follow-up.
  • Skills : o Strong analytical and problem-solving abilities. o Proficient in billing software and Microsoft Office Suite, particularly Excel and Word. o Familiarity with medical terminology, CPT, ICD-10 coding, and payer policies. o Excellent verbal and written communication skills. o Strong attention to detail and ability to work independently.
  • Experience : Proven experience in hospital billing and denial management with an understanding of healthcare regulations and insurance policies.
  • Work Environment :

  • Fast-paced hospital billing environment, with regular interaction with insurance companies, billing teams, and internal departments.
  • Opportunities for professional development and process improvement involvement.
  • Skills Required

    Word, Medical Terminology, Excel, Microsoft Office Suite

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