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▷ [Apply in 3 Minutes] Assistant Manager Guest Relations

▷ [Apply in 3 Minutes] Assistant Manager Guest Relations

Naukri Hospitality JobsIndia
12 hours ago
Job description

We are looking for a skilled Assistant Manager Guest Relations to join our team in the hospitality industry. The ideal candidate will have 4-6 years of experience in guest relations or a related field.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Develop and implement effective guest relation strategies to enhance customer satisfaction.
  • Collaborate with other departments to ensure excellent service delivery.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Maintain accurate records of guest interactions and feedback.
  • Analyze guest feedback to identify areas for improvement.

Job Requirements

  • Proven experience in guest relations or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Excellent problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.
  • Ability to lead and motivate a team to achieve high levels of customer satisfaction.
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    Assistant Manager • India

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